Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, have taken possession of the goods.

To exercise your right of withdrawal, you must inform us (Goethe Verlag GmbH, Waldspielplatz 30, 82319 Starnberg, info@goethe-verlag.com) by means of a clear statement (e.g., a letter sent by post or an email) about your decision to withdraw from this contract. You can use the attached withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we must reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we received the notification of your withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction unless expressly agreed otherwise with you; in no event will you be charged fees for this reimbursement. We may refuse the reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you inform us of the withdrawal from this contract.The deadline is met if you send back the goods before the period of fourteen days has expired.You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods if this loss of value is due to handling not necessary to ascertain the nature, characteristics, and functioning of the goods.

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